Customer care call center services can make or break your mobile payment business
You never get a second chance to make a first impression, especially with end users that are already nervous and irritated when they call your customer care. Experienced agents specialized to resolve premium service and mobile payment issues are crucial if you want to protect your services and revenues from regulatory escalations due to massive end user complaints.
Highly specialized customer care reduces your costs!
Each service provider would like to reduce compliance risk & operational cost. That is exactly what we offer! A professional team of agents specialized for value added and mobile payment services will reduce your overall expenses by decreasing the number of calls per user, increasing the rate of resolved issues and settling refunds with the goal to prevent further escalations.
With 12 years of experience, NTH Mobile’s Customer care ensures:
- native speaking agents for 20 languages
- specialized in mobile payment and value added services
- email and helpline support
- shared local phone numbers with minimized costs
- dedicated local phone numbers that enable branding and full customisation
- refunds handling and payment
- Limited offer!
Take the first step towards providing quality customer support. Contact us by 15th January to claim 50% off for customer care in any available language. The discount will be valid for the first 6 months of your contract.
Hurry up to claim your 50% discount!
Customer care coverage: