Frequently asked questions

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  • Solutions
  • Messaging
  • Marketing

What are Zero rated short codes?

Zero rated short codes are codes that facilitate sending messages free of charge for end users. Read more here.

What are standard rated short codes?

Standard rated short codes have minimally three digits and are charged with standard operator rates. Read more here.

What are Virtual mobile numbers?

Virtual mobile number (also known as long number) facilitates receiving international SMS via virtual SMS number. A single international number is used globally, meaning that standard local rates are applicable.

What does Two way SMS/MMS stand for?

Two way SMS/MMS stands for a two way communication process between content provider and end users. It means content provider can send messages to end users and end users can send messages to content provider. Read more on benefits of two way messaging here.

What is HLR lookup?

HRL stands for Home Location Registry. It contains all phone numbers with corresponding operator information. Performing a HRL lookup before the commencement of a campaign saves you money. Click here to see how.

What is number portability?

This is the option to switch operators and keep your phone number. Read here to see how it affects your messaging campaigns.

If my message does not get delivered, how will I know?

All NTH Mobile messaging products have the Delivery notification feature supported within the technical interface (API). In other words, for each sent message you will receive the status of delivery.

How can I tell which operators suport bulk messaging?

You can contact us directly for detailed information on countries and operators that support bulk messaging.

What is Bulk SMS/MMS?

The Bulk SMS service is a process of sending text messages to a specific group of people. This service enables you to send SMS text messages from your computer, server, Web site and application to mobile phones worldwide. Read more about Bulk SMS.

In case of technical difficulties, who do I contact?

We provide 24x7 technical support for all our customers. You can always contact your account manager, and in case of emergency outside working hours use the 24x7 contact that will be provided at the beginning of our cooperation.

How can I get any of your solutions or products?

Browse through our portfolio to learn exactly which products and solutions NTH Mobile offers for mobile payment, mobile messaging and mobile marketing. Then simply contact us and we will get in touch with you as soon as possible.

What is messaging aggregator?

Message aggregator provides a single access point to numerous operators in numerous countries. Using messaging aggregators, you will also benefit from their knowledge of local telecommunication regulations.

What kind of content can I offer through Premium SMS?

With Premium SMS you can offer any kind of binary content:
  • ringtones,
  • logos,
  • OTA data,
  • configuration data,
  • etc.

Can users reply to messages I send them?

Yes, if you implement the Two way messaging solution.

What is the maximum message length for Premium SMS?

The maximum message length for Premium SMS is 160 characters.